Consulting as a Service, or CaaS for short, allows your organisation to access business and technology professionals on an as required basis.
Consulting as a Service, or CaaS for short, allows your organisation to access business and technology professionals on an as required basis.
We understand that having a Chief Technology Officer (CTO) or a Chief Information Officer (CIO) is unrealistic and can be quite expensive for small to medium business, and that’s where we come in.
Our CaaS service can be engaged as an ad-hoc service, or as a scheduled monthly service. From defining your IT and business strategy to deployment and project management, we can help your organisation adopt new technologies and grow to its full potential.
Here at MKAS, we have adopted the ITIL4 methodology for process improvement.
Everything the organisation does should link back, directly or indirectly, to value for itself, its customers, and other stakeholders
Don’t start over without first considering what is already available to be leveraged
Working in a time-boxed and iterative manner with embedded feedback loops allows for greater flexibility, faster responses to needs, the ability to respond to a failure earlier, and an overall improvement in quality
Puts the right people in the correct roles, achieve better buy-in, have more relevance, and gain an increased likelihood of long-term success
A holistic approach to service management requires an understanding of how all the parts of an organisation work together in an integrated way
Outcome-based thinking should be used to product practical solutions which delivery valuable outcomes using the minimum number of steps
Make something as effective and useful as it makes sense to do
Do you need some business and technology expertise?